This shipping policy applies to all customers who make a purchase at you have any questions, please contact our customer service team on Call/Whatsapp: 9861743000 (10:00am-6:00pm) Indian Standard Time (IST) Monday to SaturdayĪll orders placed before 12 PM Monday to Saturday are processed and dispatched the same day, all orders placed after will be dispatched the next day. In case of any refund discrepancies Genieland.in may at its sole discretion, request you to share with us a screenshot of your bank statement at Shipping Policy Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to a satvikstore.in warehouse. Please note, satvikstore.in initiates the refund upon successful return pick up, and after the returned item has reached us and quality check is successful. Online Refund – 7 to 10 working days post refund initiation, depending on your bank partner ![]() In case of any query you can reach us at How long would it take me to receive the refund of the returned product?Īfter the refund has been initiated as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines: ![]() International Shipping- Only product Cost will be refunded after deducting shipping cost.250/-, 2kg above– Rs 250+Rs 125 per Additional KG. Domestic Shipping (India)- 0-500 gm - Rs.In case of returns excluding the above three reasons we will be refunding you the amount of the bought product after taking out the freight / Shipping Cost– Our support shall get in touch with you to explain the return pickup process. In the unlikely event that any product you have ordered is different from what you had ordered (unboxing video), you must immediately lodge a complaint with us on Chat support or its email You may return the product unused, and in the same (unused) condition as you have received it, in its original packaging along with original contents (with all accessories) for refund or an exchange, within 24hrs from the date on which these goods are delivered. In the case of breakage or any in-transit damage, please send unboxing video of the product within 12 hours of delivery to our email the needful shall be done immediately. If the order has already been dispatched, order cancellation is not allowed. Same day/Fixed time delivery orders Under the Categories Like (Cakes & Flowers) cannot be cancelled under any circumstances. ![]() In case you wish to cancel an order due to any reason Please writes to us at 12 hours of ordering and we will be happy to assist you. We believe in 100% customer satisfaction.
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